Refund and cancellation information.

Nature of support

Support payments help fund design, engineering, testing, hosting, and related work. They are not charitable donations, are not represented as tax-deductible, and do not provide equity, ownership, voting rights, investment returns, or a guaranteed product or service. The legal merchant or payee identity shown by Stripe Checkout controls the payment transaction. Checkout is for users age 18 or older.

Recurring support and cancellation

Recurring support renews at the amount and frequency shown in Stripe Checkout until canceled. Use an available Stripe-supported method or email support@raysor-technologies.com with “Cancel Recurring Support,” the checkout email, and receipt or subscription identifier. Do not send card details.

Cancellation affects future renewals after processing and does not automatically reverse a completed charge. No shorter fixed processing time is promised unless applicable law requires one.

Refund requests

Refund requests are considered based on the transaction, timing, payment status, duplicate or technical error, suspected unauthorized use, and applicable law. A refund is not guaranteed except where law requires it. Email the contact above with “Refund Request,” amount, date, reason, and Stripe receipt or transaction identifier.

Provider records and mandatory rights

Stripe may retain transaction records under its own obligations. Cancellation or refund does not automatically delete records needed for accounting, security, disputes, or law. Mandatory law controls if it provides greater rights.

Date

Effective and last updated: August 12, 2026.